Annual Maintenance & Support (AMC)
Technology needs regular maintenance and professional support. Protect your mission-critical infrastructure with proactive inspections, guaranteed SLAs, and rapid on-site technician dispatch.
Prevent Failures Before They Happen With Proactive AMC Care
Technology needs regular maintenance and professional support.
Dust buildup in server fans, loose optical connectors, failing hard drives in surveillance recorders, and unpatched firmware expose companies to catastrophic downtime and security vulnerabilities. JAAPTEK Solutions provides dedicated AMC care backed by stringent Service Level Agreements (SLAs).
What Our AMC Program Offers
All 8 maintenance and technical support deliverables from our company profile.
📹 CCTV Maintenance
Physical lens cleaning, optical focus calibration, infrared LED testing, NVR hard disk sector checks, and power adapter stabilization.
💻 IT Infrastructure Support
Routine OS health checkups, disk defragmentation, malware/ransomware scanning, shared folder permission auditing, and memory tuning.
🌐 Network Troubleshooting
Rapid resolution of network latency, IP conflicts, packet loss, loose RJ45 terminations, Wi-Fi dead zones, and switch port errors.
🔊 Audio/Video System Maintenance
Audio amplifier bias testing, microphone battery terminal cleaning, HDMI switcher contact servicing, and display calibration.
🛡️ Preventive Maintenance
Scheduled quarterly on-site visits with detailed equipment health checklists to identify and replace deteriorating parts before failure.
🔄 Equipment Replacement
Standby temporary switches, cameras, and power supplies provided immediately during repairs to prevent operational disruption.
⚡ System Upgrades
Firmware patching for firewalls, storage expansion for NVRs, Wi-Fi protocol updates, and memory upgrades for workstations.
🏃 On-Site Technical Support
Direct priority dispatch of skilled field technicians and network engineers to your premises equipped with specialized cable analyzers, diagnostic instruments, and ready-to-deploy spare modules for instant problem resolution.
Flexible Maintenance Packages
Choose the support tier tailored to your operational scale.
CCTV & Security AMC
Designed for residential apartments, retail outlets, and commercial buildings focusing on uninterrupted surveillance.
Comprehensive Workplace AMC
Complete technology peace of mind covering all IT workstations, networks, Wi-Fi, CCTV, and biometric access.
Enterprise 24/7 AMC
Designed for corporate headquarters, data centers, and multi-floor commercial facilities requiring continuous uptime.